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Apr 16, 2024
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2016-2017 Undergraduate Catalog [ARCHIVED CATALOG]
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MGMT 421 - Quality Management
Credit Hours: 3
Lecture Hours: 3
Lab Hours: 0
Quality has become the responsibility of everyone and has been applied by manufacturer and services alike to achieve competitive advantage. This course examines the concept of quality and develops skills in the use of quality tools. Primary focus will be on the management of quality by all the disciplines in an integrated manner within the organization, statistical quality control, total quality management, international quality standards, Japanese concepts of quality, and related topics.
Prerequisite: BADM 216 and MGMT 311
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