2021-2022 Graduate Catalog 
    
    Apr 19, 2024  
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2021-2022 Graduate Catalog [ARCHIVED CATALOG]

HCM 686 - Managing and Measuring Quality Outcomes

Credit Hours: 3
Lecture Hours: 3
Lab Hours: 0

This course examines the concept of quality and quantity assessment from multiple perspectives: patients, healthcare providers, payers, standard setting organization and healthcare policymakers. Content will address the importance of leadership while creating a culture of quality and patient safety in health care. Topics include: the definition of quality and its function in health services; clinical quality improvement; measurement, statistical tools, quality structure, process and outcomes measurements; strategic quality planning; quality tools; importance of customer voice, market voice; and international quality standards.


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