2022-2023 Graduate Catalog 
    
    Dec 21, 2024  
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2022-2023 Graduate Catalog [ARCHIVED CATALOG]

HCM 686 - Managing and Measuring Quality Outcomes

Credit Hours: 3
Lecture Hours: 3
Lab Hours: 0

This course examines the concept of quality and quantity assessment from multiple perspectives: patients, healthcare providers, payers, standard setting organization and healthcare policymakers. Content will address the importance of leadership while creating a culture of quality and patient safety in health care. Topics include: the definition of quality and its function in health services; clinical quality improvement; measurement, statistical tools, quality structure, process and outcomes measurements; strategic quality planning; quality tools; importance of customer voice, market voice; and international quality standards.
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