The Division of Student Affairs is committed to providing an exceptional co-curricular experience, supportive of the academic program at Fayetteville State University from orientation through graduation. With a strong emphasis on total student development, the division strives to prepare each student for a productive, ethical and meaningful life after college, while fostering an inclusive campus community in support of the educational mission of the university.
The philosophy of the division is that student development is an on-going and cumulative process of intellectual, psychological, cultural, social, and spiritual growth. This growth and development is shaped by a student’s involvement outside the classroom and is a valuable part of the collegiate learning experience. Accordingly, the goals of Student Affairs are the following: to provide programs, services and events that promote cultural enrichment and development; to collaborate with academic units and utilize Experiential Learning opportunities to enhance student productivity; and to maintain a campus environment that encourages social diversification while promoting interpersonal interaction.
The Division of Student Affairs encompasses the administrative Office of the Vice Chancellor and the following units: the Office of Residence Life, the Counseling and Personal Development Center, the Office of Student Engagement, Intramurals and Campus Recreational Services, Student Health Services, the Rudolph Jones Student Center, and the Office of Student Conduct.
Counseling and Personal Development Center
The Counseling and Personal Development Center, located in the Spaulding Building, offers mental health, substance use, and student disability services to assist students with social, personal, and academic growth during their matriculation at the university. For currently enrolled students, all mental health/substance use counseling services are provided for free and confidentially in a welcoming atmosphere. Information discussed is held in strict confidence to the limits provided by law. No record of counseling services is annotated on academic transcripts or placement files. Services include the following: comprehensive mental health/ substance use evaluations; individual, couples*, or group mental health/ substance use counseling; substance abuse prevention programming; Collegiate Recovery Community; dedicated relaxation room (Bronco Whole Mind Spa); consultations; and referral services.
Additionally, the Counseling and Personal Development Center’s counseling staff present transformative experiences (i.e., workshops, presentations, small groups, screenings) to engage our students in co-curricular activities that are based on needs and interests. These outreach activities are designed to enhance students’ self-esteem, study skills, leadership abilities, and decision-making skills. Office hours are 8:00 a.m. to 5:00 p.m., Monday through Friday and the Bronco Whole Mind Spa is open Monday through Friday 9:00 a.m. to 4:00 p.m. by appointment.
Substance Use Prevention Program and Collegiate Recovery Community
The Counseling and Personal Development Center also offers a comprehensive Substance Use Prevention Program in an attempt to curb alcohol and other drug use and their associated negative consequences. The comprehensive prevention program utilizes evidenced based strategies aimed at: educating and informing the campus community about the impacts of substance use/abuse, encouraging students to choose healthier lifestyles, and supporting students who choose not to use alcohol and other drugs. Successful community partnerships have been established in an effort to provide additional resource information and wrap around support to students.
The Bronco Whole Collegiate Recovery Community (CRC) is a small-sized, recovery-based program, designed to create an inclusive atmosphere for students to give and gain peer support, while fostering lifelong changes in students’ lives. By ensuring that students in recovery have appropriate support and resources, the Bronco Whole CRC is dedicated to assisting students in their pursuit of obtaining a college education and finding success.
The Bronco Whole CRC offers recovery related meetings (i.e., 12-step meetings and SMART recovery) which are facilitated by a licensed counselor. Participation in the Bronco Whole CRC is free of charge and open to all currently enrolled students. Students can access individual, group, peer recovery support, and the Bronco Whole CRC Lounge. The Lounge is open for drop-in hours Monday through Friday, 9:00 a.m. to 4:00 p.m.
Student Disability Services
The Counseling and Personal Development Center oversees the Student Disability Services Program for the university. The university is committed to supporting the matriculation of all students without regard to sex, race, religion, or disability. The university continues to the identify possible barriers for students with disabilities in attempts to reduce these barriers while increasing accessibility through the provision of reasonable accommodations.
To ensure maximum participation of our students with disabilities in the full educational experience, the Student Disability Services program coordinates and provides reasonable accommodations to students who qualify to receive these services. Student Disability Services are provided for free and confidentially in a welcoming atmosphere. Information discussed is held in strict confidence to the limits provided by law. No record of student disability services is annotated on academic transcripts or placement files.
Students must provide medical documentation to substantiate the qualifying disability. Once a student completes the registration process and meets the criteria for receiving Student Disability Services, Counseling and Personal Development Center staff will send out confidential reasonable accommodation notification emails to instructors on behalf of the student. Counseling and Personal Development staff work collaboratively with faculty, staff and campus partners in regard to the implementation of reasonable accommodations.
General services include the following: testing accommodations, assistive technology, interpreting services, note-taking services, and housing accommodations. In addition, Student Disability Services provides advocacy, and non-academic advising services when needed. Students with disabilities who need assistance in utilizing university services should register with the Counseling and Personal Development Center as soon as they are admitted to the university. Office hours are 8:00 a.m. to 5:00 p.m., Monday through Friday.
Intramurals and Campus Recreational Services
The Intramurals and Campus Recreational Services program is a unique opportunity for FSU students to participate together in sports leagues, tournaments and special events. There are five team sports competitions: basketball, flag football, soccer, softball and volleyball. Other individual sports and special events include track, soccer, dodge ball, racquet ball, weightlifting, swimming, water aerobics, exercise equipment/ activities (Zumba, T-25 & Insanity), indoor/ outdoor track, and bike riding.
Participants do not have to possess superior athletic abilities. All levels of skill are incorporated. Eligibility is limited to Fayetteville State University students.
Housing and Residence Life
The primary goal of the Department of Residence Life is to create an atmosphere that is conducive to the overall educational mission of the university. Efforts are made to integrate academic and out-of-class learning while providing opportunities for self-identity, social networking, leadership development, and civic engagement through the Residence Hall Association and a host of other residence life driven programs. Thus, all students who reside in on-campus housing are charged the full balance of fees and debt services to include the Student Activities Fee, Athletic Fee, Health Service Fee and University Debt Service fee.
Housing placement priority is given to individuals who are seeking to obtain their first bachelor’s degree. Graduate, distance education, part-time, and special visiting students are only eligible by special expectation and when spaces are available. Requests can be submitted to the Director of Residence Life.
The main office of Housing and Residence Life is located in Williams Hall. There are multiple residence halls on the main campus and one apartment complex adjacent to the campus, offering comfortable and safe accommodations to approximately 1,500 students. Each facility is supervised by a professional staff member and a team of student staff members, who aid as peer leaders assisting residents in their adjustment to college life. Maintenance, housekeeping, and security personnel also aid in keeping the residential communities clean and safe.
An annual application and a non-refundable housing application fee are required before a student can move on campus. Additionally, all students must be registered for classes and have completed all health and immunization requirements prior to checking into any residential area. All residential students must comply with the university student health insurance requirement regardless of the total number of credit hours that the student is enrolled in at the university. Residential students must have a boarding students meal plan for each term on campus.
Residence hall living is based on community effort, mutual respect, and consideration of others. The Guide to Residential Living can be found online and should be reviewed at the beginning of each academic term. Community standards are designed to ensure that all students have a positive residential experience. Alcohol, weapons, and illegal substances are strictly prohibited on campus. As members of the residence hall community, students are responsible for adhering to the policies and regulations outlined in the Student Code of Conduct, Guide to Residential Living, and the FSU Housing Agreement.
Rudolph Jones Student Center
The Rudolph Jones Student Center serves as the heartbeat of campus for students, faculty, and staff by providing an environment conducive for growth and exchange. The Office of Career Services is located in the facility with a featured video wall. The Student Activities and Engagement Office supports student governing associations with designated workspaces for The Student Government Association, Student Activities Council, AUTOS Commuter Student Association, Weekend Activities Committee, FSU’s National Pan-Hellenic Council, and student leaders. The Bronco Wellness Office, Fayettevillian Yearbook and Photography Office, as well as the VOICE Student Newspaper are housed on the lower level of the facility. The Bronco Spirit Shop and campus cafeteria are located on the upper level. The Student Center is equipped with meeting rooms, student lounge areas, Chick-Fil-A, RJ’s recreational space with a hot grill, and 100-seat theatre. Other services available in the Center include a full-service post office, copy machines, vending machines, and teller machines.
Office of Student Activities and Student Engagement
The Office of Student Activities and Student Engagement provides opportunities for students to involve themselves in co-curricular activities. Through this involvement, students are challenged through experiential learning and receive practical experience in program planning, leadership, problem solving, and consulting.
The Office of Student Activities and Student Engagement is responsible for certifying and monitoring the annual registration process for student clubs and organizations. Procedures for registering a student organization and for establishing a new student organization can be found by visiting the Office of Student Engagement.
Student Government Association
The Student Government Association (SGA) is the organization that represents Fayetteville State University students. SGA strives to meet the needs of students and to act in their best interests. The officers focus on communications with students and on general operation of the Student Government. The Senate, composed of student representatives, is responsible for examining student concerns and making appropriate recommendations to the university administration.
Student Activities Council
The Student Activities Council (SAC) has been established as the primary planning and implementation board of the majority of students’ social, cultural, and recreational activities and events. The council is comprised of several elected underclassmen and executive board members. Council members are elected annually and serve as representatives of their constituents.
Weekend Activities Committee
The Weekend Activities Committee (WAC) has been established as the planning and implementation board of the students’ social, cultural, recreational activities, and events primarily on the Weekends. The Council is comprised of several elected underclassmen and executive board members. Council members are elected annually and serve as representatives of their constituents.
AUTOS-Commuter Student Association
The AUTOS Commuter Student Association is comprised of several elected underclassmen and executive board members. Council members are elected annually and serve as representative of their constituents. The AUTOS Commuter Student organization is committed to assisting the commuter student population to make the most of their college experience. This effort includes providing activities/events for commuters to connect them to the campus community, informing commuters about campus happenings, encouraging academic progress, promoting commuter leadership and serving as advocates for commuter needs in campus planning at all levels.
FSU Food Resource Pantry
The FSU Food Resource Pantry was established to address the need of students who are experiencing food insecurities. The Pantry will help students to better focus on their educational goals and achieve success instead of worrying about where they’ll find their next meal. At heart the pantry is aimed at supporting student success. The Pantry is supported by Food Lion Feeds, the Education Credit Management Corporation Project Success Grant and many community partners. The Pantry relies on student volunteers to help run the pantry day to day operations. The FSU Food Resource Pantry is located on the First Floor of the Barber Administration Building. If immediate assistance is needed, students may call 910-672-1788 to speak with the Campus Coordinator of the Pantry. Questions about volunteering and/or making donations to the Pantry can be answered by calling 910-672-1788.
Student Health Services
The mission of Student Health Services (SHS) is to assist students in developing a solid foundation for healthy lifestyle practices and to improve their current and future health outcomes. SHS provides student centered, inclusive, and comprehensive cost-effective health care and health promotion educational services.
Student Health Services is located in the Spaulding Building on the West end of campus. Students are eligible for care once they pay the student health fee which is part of their tuition. All students who have medical problems or questions are invited to consult the Student Health Services staff. Students should call (910) 672-1259 to speak with a nurse or administrator.
SHS provides a variety of confidential health services to the student population including:
• Acute Medical Care
• COVID 19 Surveillance and Diagnostic Testing
• Women’s Health
• Men’s Health
• STI counseling, screening & treatment
• Laboratory Services
• Family Planning
• Pharmacy Services
• Bronco Wellness - Health Promotion and Health Education Services
• Sports Physicals for FSU Athletes
• ROTC Physicals
A nurse is available Monday-Friday during hours of operation 8 a.m. to 5 p.m. The medical provider is available for acute or routine treatment Monday – Friday, 8:30 a.m. to 4:00 p.m. After hours assistance, for non-life-threatening issues, students can contact the Health Line Blue at 1-877-477-2424. For any severe or potentially life-threatening emergency, students should contact 911, Campus Police, or the Residence Hall Advisor/ Director.
For the Fall 2022 semester, students are requested to call the main number at (910) 672-1259 to schedule an acute or routine appointment. Student Health Services will evaluate students for potential coronavirus infections or any type of acute illness and provide an appropriate plan of care. Students will be pre-screened prior to entering the clinic in order to meet current Center for Disease Control guidance and recommendations. Face masks/coverings are required if you enter the Spaulding Building.
Students needing specialized services are referred to local area clinics and hospitals. Upon referral, the student is responsible for all charges not covered by their personal insurance plan or their Student Medical Insurance Plan (Student Blue).
Note: Current Immunization Record and Medical History Forms are required for services. The student health fee is not the same as the cost associated with the Student Medical Insurance Plan (Student Blue).
To give satisfactory service to each student, the Student Health Services staff request the cooperation of each student in adhering to Student Health Policies. On each visit to Student Health Services a valid Fayetteville State University Identification Card must be presented prior to treatment and/or services.
Any student requesting services must complete the Immunization Record & Medical History Form and provide the required immunization documentation to Student Health Services prior to scheduling an appointment regardless of credit hours or status. All new students, transfer students, returning former FSU students, and students taking more than four hours on the main campus before 5 p.m., must complete all medical and North Carolina immunization laws requirements.
Students who are residing in campus housing must have a complete physical prior to moving onto campus and must have a Meningococcal Vaccine.
Fayetteville State University adheres to the Center for Disease Control and Prevention, North Carolina Department Health and Human Services, the Cumberland County Health Department and the UNC System requirements and recommendations for Coronavirus protocols. If you test COVID 19 positive, then you are required to isolate for at least 5 days on or off campus. You will be eligible to return to campus activities if you have met the minimal isolation days and you are symptom-free for 24 hours without medication support. You are required to have a negative COVID 19 test in order to return to campus activities and move back into the resident halls. If you have known exposure to someone with COVID 19, then you are required to quarantine on or off campus for 5 days. Students who are fully vaccinated with booster do not have to quarantine for 5 days; however, you are required to test at least on day 4 or 5. Student Health Services will coordinate with any student who requires isolation.
The University of North Carolina System requires each student to have health and medical insurance either by their credible policy or under the UNC System Student Medical Insurance Plan. Brochures describing the Student Insurance Plans are available at Student Health Services and online at www.studentbluenc.com/fsu.
The premium for the Student Blue Insurance Plan is included in each student’s semester bill if three eligibility criteria are met:
- Student is enrolled in a minimum of six (6) credit hours taken on the main campus.
- Student is eligible to pay the student health fee.
- Student is enrolled in a degree-seeking program.
Students who do NOT wish to be enrolled in the Student Insurance Plan MUST present proof of personal insurance coverage and complete the insurance waiver online only at www.studentbluenc.com/fsu. The deadline will be announced via email. Students who participate in varsity athletics are not allowed to waive their FSU Student Accident & Sickness Insurance Plan without the permission of their respective coach or the Athletic Director.
Dependents/family members are not eligible under this health benefit plan. Coverage is only available for the eligible subscriber. If you reside on campus and take online classes, then you must have proof of credible insurance.
International students are eligible to be insured under the University System Insurance plan. All international students are to contact Student Health Services for information.
Immunization and Required Documentation
North Carolina Statute law (General Statue 130A 152- 157) requires that all undergraduate and graduate students present documented proof of specific immunizations. The required immunizations are listed on the Immunization Record and Medical History form required of all students prior to registration. Immunization Record and Medical History forms are available at Student Health Services and online on the Student Health Services website. All medical information is confidential and is not divulged without the written consent of the student or parent/legal guardian of a minor student.
Immunizations must be physician-certified or verified by a clinic stamp before registering at FSU. Failure to comply with mandatory state immunization laws requires administrative withdrawal from the University.
Note: EXCEPTION from immunization requirements include: a) students enrolled for four day credit hours or less and residing off campus; b) students attending evening classes starting at 5 p.m.; c.) students taking weekend classes; and d) students taking off campus classes for the duration of their degree program.
The minimum immunization requirements are:
1. Three (3) doses of tetanus/diphtheria toxoid – (DTP, DTaP, Td): one of which must be a Tdap booster (tetanus/diphtheria/pertussis) - One must have been within the past 10 years.
2. Three (3) doses of Polio (oral): Required if under age 18.
3. One (1) dose of Meningococcal if you are residing on campus. If born on or after January 1, 2003 or if residing in the residence halls, then NC Law requires students to have the Meningococcal vaccine.
4. Three (3) doses of Hepatitis B: Required if born on or after July 1, 1994.
5. Two (2) does of MMR - Measles, Mumps, Rubella vaccine: Required if born on or after June 1, 1957.
- Lab report to show proof of immunity to Measles, Mumps, and Rubella (MMR) by blood test (titer) will satisfy the Measles, Mumps, and Rubella (MMR) requirement.
- Rubella (German Measles): Required if under age 50.
6. One (1) dose of Varicella: Required if born on or after April 1, 2001
- Lab report documented by serological testing to have a protective antibody titer against varicella.
- Proof of laboratory confirmation of varicella disease immunity.
INTERNATIONAL STUDENTS and/or non – US Citizens: Additionally, these students are required to have a serological test or TB skin test (PPD or TST) that has been administered and read at an appropriate medical facility within the 12 months prior to the first day of class (chest x-ray required if the test is positive).
1. Month, date, and year are required for each immunization.
2. Handwritten records must be verified by either a physician’s signature or by a clinic/ health department stamp.
3. Any request for medical exemption from the immunization requirement must be verified by a NC physician. The physician must complete the Medical Exemption Statement Form (DHHS form 3987) or Physicians Request for Medical Exemption (DHHS 3995). The form must be submitted to Student Health Services.
The university registrar is required by law to withdraw any student who does not provide the appropriate immunization records. This administrative withdrawal can result in loss of grades and/or credit. Students have until the close of business on the 30th calendar day after the first day of class to submit immunization records. On the 31st calendar day, students who are not in compliance (do not meet the minimum immunization requirements, have no record on file, or are not in-process to receive the required immunizations) may be excluded from college/university per state immunization law and may not return to college/university without immunizations.
Medical excuses are given only when the Medical Provider deems it medically necessary. An appointment with Student Health Services does not mandate a medical excuse. Medical excuses are not issued for missed class time. Therefore, students are strongly encouraged not to schedule appointments during class time.
Emergency and Non-Emergency Transportation
The Student Health Services’ staff does not respond to medical calls outside of the facility. In emergency situations, the Emergency Medical System (911) will be activated for students who require it. The student will be responsible for charges or bills for EMS/ambulance services not covered by their medical insurance. Students with OFF Campus appointments are responsible for arranging their own transportation and receiving a referral as needed from Student Health Services.
Student medical records are available only to the professional staff of SHS and are considered confidential and privilege. Records may only be released with written permission by the student. Records are retained for eleven years after the student leaves the university and subsequently are destroyed.
As of April 1, 2022, Student Health Services will no longer accept faxes or emails containing personal health information/records (i.e., Immunization records, medical history forms, physical examination forms, insurance cards, COVID cards, lab results, etc.). FSU students are required to upload all information/documents via your secure Student Patient Portal. Please log in to the Student Patient Portal (https://uncfsu.medicatconnect.com/) to upload and complete the required health information. You may also scan the QR code below. Your login credentials are the same as your FSU email. Please follow the instructions under each tab to ensure compliance. Failure to do so may result in delays with your other student processing requirements. If you have questions, please contact Student Health Services at 910-672-1259.
Scan the QR code above with your phone.
Health promotion and health education services are provided through the Bronco Wellness (B-Well) program. B-Well is designed to:
- Promote healthy lifestyles
- Provide wellness resources and referrals
- Encourage and teach risk reduction behaviors
- Offer a safe and non-discriminatory environment for students to access health education information
B-Well utilizes a holistic approach to support the FSU campus in adopting healthier lifestyle practices to improve personal health and wellness. Initiatives are designed to educate and empower our campus to make better choices that can positively impact current and future health outcomes. A nine-dimensional model of wellness model serves as the foundation for health promotion programming and services.
Office of Student Conduct
The Director of Student Conduct adjudicates alleged violations of the Code of Student Conduct for the university student judicial system. The Code of Student Conduct applies to all enrolled part-time, full-time, undergraduate, and graduate students while they are on premises owned by the university, on city streets running through or adjacent to the campus, and in off-campus facilities occupied by students by virtue of their association with an organization recognized by the university. The code also applies to conduct at other off-campus locations if the conduct adversely affects the university community and/or the pursuit of its objectives as determined by university officials.
The Director of Student Conduct also provides various means of support as needed in crisis situations that involve students and other university offices. In addition, the Office of Student Conduct oversees the Student Judicial Board. The Office of Student Conduct is located in the Collins Building.
Alcoholic beverages and drugs are strictly prohibited for students on the campus of Fayetteville State University. This includes the possession, sale, distribution, and consumption of any alcoholic beverages and illegal drugs.
Counseling and Rehabilitation
Counseling and rehabilitation related to alcohol and drug abuse are an important part of the university’s alcohol/drug policy. The following specific activities shall be implemented:
- Information regarding the Counseling and Personal Development Center’s services and referral process for alcohol and drug abuse shall be disseminated to students, faculty, administrators, and staff.
- Members of the academic community who are aware of individuals with alcohol/drug problems shall be encouraged to make referrals to the Counseling and Personal Development Center or other agencies.
Enforcement and Penalties Trafficking in Illegal Drugs
For illegal manufacture, sale or delivery, or possession with intent to manufacture, sell or deliver any controlled substance identified in Schedule I through VI, NC General Statutes 90-89, 90-91 through 90-94, (including but not limited to heroin, mescaline, lysergic acid diethylamide, opium, cocaine, amphetamine, methaqualone, marijuana, pentobarbital, codeine) the minimum penalty shall be expulsion from enrollment of any student or dismissal from employment for any faculty member, administrator or any other employee.
Illegal Possession of Drugs
For the first offense involving the illegal possession of any controlled substance identified in Schedule I, NC General Statutes 90-89, Schedule II, NC General Statutes 90-90, the minimum penalty shall be suspension from enrollment for a minimum of one calendar year for any student, faculty member or employee. For a second offense for possession of any controlled substance identified in Schedule I, NC General Statutes 90-89, or Schedule II, NC General Statutes 90-90, the minimum penalty shall be expulsion from enrollment or dismissal from employment.
For a first offense involving the illegal possession of any controlled substance identified in Schedules III through VI, NC General Statutes 90-91 through 90-94, the minimum penalty for any student, faculty member or other employee shall be probation, for a period to be determined on a case-by-case basis. A more severe penalty may be imposed including the maximum penalty of expulsion for students and discharge for faculty members, administrators or other employees.
A person on probation must agree to participate in a drug education and counseling program, consent to regular drug testing, and accept such other conditions and restrictions, including a program of community service, as the chancellor or the chancellor’s designee deems appropriate. Refusal or failure to abide by the terms of probation shall result in suspension from enrollment or from employment for any unexpired balance of the prescribed probation.
For second or other subsequent offenses involving the illegal possession of controlled substances, progressively more severe penalties shall be imposed, including expulsion of students and discharge of faculty members, administrators or other employees.
When a student, faculty member, administrator, or other employee has been charged by the university with a violation of policies concerning illegal drugs, he or she may be suspended from enrollment or employment before initiation or completion of regular disciplinary proceedings if, assuming the truth of the charges, the Chancellor or, in his absence, the Chancellor’s designee concludes that the persons continued presence within the university community would constitute clear and immediate danger to the health or welfare of other members of the university community. If such a suspension is imposed, an appropriate hearing of the charges against the suspended person shall be held as promptly as possible thereafter.
A complete statement of the Fayetteville State University Alcohol/Drugs Policy can be found in the Student Handbook, which is published by the Office of the Vice Chancellor for Student Affairs.
Sexual Harassment and Sexual Misconduct
Policies on Prohibited Discrimination, Harassment, and Related Misconduct, Including Sexual and Gender-Based Harassment, Discrimination, Retaliation, Relationship Misconduct, Sexual Misconduct, and Sexual Harassment
The university is committed to providing an inclusive and welcoming environment for all members of our community. The university values safety, diversity, education, and equity and is firmly committed to maintaining a campus environment free from discrimination, harassment, and related misconduct.
In accordance with its Policy Statement on Nondiscrimination, the university does not unlawfully discriminate in offering equal access to its educational programs and activities or with respect to employment terms and conditions on the basis of an individual’s gender, gender expression, gender identity, genetic information, sex, sexual orientation, or other protected statuses.
The university’s protection of these statuses is grounded in federal law. Federal law also governs the university’s response to prohibited sexual conduct, which is defined as sexual harassment, sexual misconduct, relationship misconduct, or retaliation. Such acts violate the essential dignity of our community member(s) and are contrary to our institutional values. For more information about the Title IX policies and to view the full text, please visit: www.uncfsu.edu/title-ix, or contact the Title IX Office.
A full description of prohibited conduct, and a description of procedures used in cases where violations are alleged, including the appeals processes, are found in the complete text of the Code of Student Conduct and the Title IX Policies. Students are advised to contact the Student Conduct Office or the Title IX Office or visit: www.uncfsu.edu/title-ix to ensure they consult the most recent edition.
Reporting and Resources for Information & Assistance
Individuals are encouraged to report incidents of prohibited conduct to the Title IX Office, the Victim Assistance Program Office, and/or the Police & Public Safety Department. As an alternative, an individual can also seek confidential assistance that does not involve notice to the university.
Confidential assistance is available from the Counseling & Personal Development Center and Student Health Services.
Title IX Office
Barber Building, Room 242
Telephone: (910) 672-2325
Office of Student Conduct
Collins Building, Suite 202
Telephone: (910) 672-1788
Victim Assistance Program
Williams Hall, Room 203
Telephone: (910) 672-1775
Police & Public Safety
Telephone: (910) 672-1775
Counseling & Personal Development Center
Telephone: (910) 672-1222
Student Health Services
Telephone: (910) 672-1259
Written Complaint Procedure
At Fayetteville State University, we recognize our students as the primary customers for all of the services that we offer, from classroom instruction to personal counseling to computer labs. When an area of the university needs improvement or change to better serve the needs of our students, we appreciate hearing from them.
As a first step, students are encouraged to discuss their complaints directly with the person responsible for the area or problem. If the issue is not or cannot be addressed through discussion with the responsible person; and if there are no methods prescribed for appeal in the applicable area in the relevant Academic Catalog, Student Handbook, or other official university documents, then the issue should be outlined in writing and submitted to the following offices in the order indicated:
- Department Chair
- Dean of the School/College
- Department or Office Director
- Vice Chancellor of the Division to which the Department or Office reports
Each office listed above will respond to the student within 10 working days of receipt of the written suggestion or complaint. If the issue is not satisfactorily resolved at the first level, the student should submit his/her request to the next highest level. If the issue remains unresolved at the highest level indicated above, the student(s) should appeal to the Office of the Chancellor.
Follow the directions at the following website to make an online complaint. Student Complaint Process (https://www.uncfsu.edu/faculty-and-staff/divisions-departments-and-offices/division-of-academic-affairs/student-complaint-process).
Americans with Disabilities Act Section 504 of the Rehabilitation Act Complaint Procedures
Section 504 of the Rehabilitation Act of 1973 prohibits discrimination on the basis of physical or mental handicap by programs receiving federal assistance. Section 504 focuses on program accessibility, academic accommodations, and integrated settings. Title II of the Americans with Disabilities Act prohibits discrimination based on disability in all programs, activities, and services of State and local governments.
As an institution that receives federal assistance from the U.S. Department of Education and as a constituent institution of the University of North Carolina (a state agency), Fayetteville State University must comply with the laws and regulations pertaining to Section 504 and ADA. It is the policy of FSU that no qualified individual with a disability will be excluded, by reason of such disability, from the participation in or be denied the benefits of the services, programs, or activities offered by FSU or be subjected to discrimination.
Additionally, FSU does not discriminate against a qualified individual with a disability, in regard to job application procedures, the hiring, advancement, or discharge of employees, employee compensation, job training, or any other term, condition, and privileges of employment. These procedures were established to provide an individual with the means to file a complaint if the individual believes that he or she has been discriminated against based on disability. A student, employee, applicant or member of the public who wishes to file a complaint regarding the University’s compliance with ADA/Section 504 must file such a complaint with the Director for the Counseling and Personal Development Center, Fayetteville State University, Fayetteville, NC 28301-4298.
Fayetteville State University is committed to equality of educational opportunity and employment and does not discriminate against applicants, students, or employees based on race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, genetic information or veteran status. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds. Any student with a concern, grievance, or complaint of discrimination or retaliation should utilize the university’s policies listed below or related grievance procedures for students.
Students who believe they have experienced any form of discrimination may contact Student Affairs at (910) 672-1201.